FTP
How do I connect via FTP?
Connecting via FTP to your web hosting is quick and easy. Ensure you have an FTP client available. We'd recommend FileZilla. Head to Manage Hosting Select Manage On the right-hand side of the control panel, you'll see the FTP panel. You'll need to ...
Can I view my FTP, email address, or database passwords?
We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. You're able ...
Why do DNS changes take 24-48 hours to propagate?
Each domain has at least two nameservers assigned to it and these nameservers hold the records for the domain. If a server somewhere else in the world queries the nameservers for DNS records, it will most often take a local copy of the DNS ...
How can I use FTP before changing DNS?
If you wish to access the File Transfer Protocol (FTP) service before you point your DNS to VISYOO, you can use the hostname of our FTP service directly. For Linux and Windows, please use: ftp.stackcp.com For Managed WordPress, please ...
How do I upload a large file via FTP?
The maximum FTP upload/download size is 5GB, above which you’ll need to use another method to transfer larger files sizes. One way we’d recommend is to enable SSH action and then use a client like WinSCP to upload over SSH. There are no limits in ...
I can't connect via FTP, what can I do?
There are a few common reasons why you may not be able to connect successfully via FTP. 1. Make sure you're using the correct hostname If you’ve not switched the nameservers to point to VISYOO, you’ll need to use a different hostname to connect via ...