Can I view my FTP, email address, or database passwords?
We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel.
The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. You're able to change all passwords and changes are usually processed immediately.
Please note: the majority of database passwords will be saved in the configuration or connection strings for your website. For example, for WordPress, the database password is visible inside the wp-config.php file.
Related Articles
Can I view my FTP, email address, or database passwords?
We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. You're able ...
Can I view my FTP, email address, or database passwords?
We encrypt all FTP, email and database passwords so they are not visible as plain text inside your control panel. The exception is the very first FTP account: this password is visible on the right hand side when you manage your hosting. You're able ...
What is email forwarding?
Email forwarding refers to the operation of re-sending an email message delivered to one email address on to a possibly different email address. There are two types of email forwarding. Individual email forwarding and catch-all forwarding. Individual ...
How do I connect via FTP?
Connecting via FTP to your web hosting is quick and easy. Ensure you have an FTP client available. We'd recommend FileZilla. Head to Manage Hosting Select Manage On the right-hand side of the control panel, you'll see the FTP panel. You'll need to ...
I can't connect via FTP, what can I do?
There are a few common reasons why you may not be able to connect successfully via FTP. 1. Make sure you're using the correct hostname If you’ve not switched the nameservers to point to VISYOO, you’ll need to use a different hostname to connect via ...