Website Extras
How do I import a .sql file via phpMyAdmin?
You can use phpMyAdmin to import an .SQL file with your database information. To do this: Log in to your database via phpMyAdmin (Login HERE > Manage Hosting > [select package] > phpMyAdmin) Choose the database you want to import your .SQL file to ...
Where can I view the nameservers of a domain?
If you manage your domain name with VISYOO and have access to it HERE you can view the nameservers the domain is using by following the steps below. Log in HERE. Select Manage Domains and locate the domain you’d like to check, select Manage. Select ...
How do I use the Website Malware Scanner?
Overview One of the major problems with malware is its persistence. This is why VISYOO's Website Malware Scanner makes daily scans of all the sites within your hosting account. It uses a combination of commercial and in-house tools and provides ...
Are you PCI compliant?
Yes, VISYOO's hosting is fully PCI (Payment Card Industry) compliant and uses ISO 27001-approved data centres so will pass PCI compliance checks.
How do I view the most recent backups taken by Timeline Backups?
Timeline Backups take an automatic daily backup of all your websites and databases and store them for 30 days. If you have the Timeline Backups product you may want to view the most recent backups of your site. To do this: Log in HERE. Select which ...
Why am I seeing an Upgrade to PRO message within Web Builder?
Not to worry! When a hosting package is created it’s essentially allocated to our standard platform. We can, upon request, move your website to our Kopage Pro Server which removes the upgrade message and gives you full access to the Pro licence. If ...
How can I create a subdomain?
To create a subdomain: Log in HERE. Head to Manage Hosting -> Manage. Select the Subdomains icon. You can then add your subdomain into the Subdomain field and select Create Subdomain. You're also able to change the Document Root so that you can ...