Domains
How do I setup a domain redirect?
You can setup a domain redirect in a couple of ways. We’ll outline these below: Using the control panel Redirects tool Login to your control panel and head to either your list of packages, or list of domains and select to Manage the domain you wish ...
How do I add custom DNS before I use your nameservers?
As standard, any new package that is created or migrated into us gets given our default DNS. This will ensure the site and all its services such as email will function. If you want migrate a package into us that has custom DNS then you’ll need to add ...
How do I change the contact details on my .com and .co.uk domain names?
Changing the contact details for a domain that you have registered with VISYOO is usually done in either of two ways. This depends on what type of domain name you have. For a .com domain: Go to Manage Domains, locate the domain name you would like to ...
How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
When setting up Google Search Console you will be asked to verify your domain. A recommended method which will work as long as you are using our StackDNS nameservers is to add the Google verification code as a TXT record for your domain. To do this, ...
My www.domin.com doesn't work, but domain.com works fine (or vice-versa) - what's up?
If you get this behaviour after a recent update to your website or a newly-created package, you're almost certainly experiencing a DNS propagation delay. It will resolve itself in a matter of hours. The assumption is that when you previously visited ...
Are there any restrictions or rules on the domain name I can choose to register?
The restrictions imposed on domains vary depending on what extension you are registering and what country the domain is associated with. Domains can be formed using only use letters and numbers from the ASCII set of characters e.g. (a-z) (A-Z) (0-9). ...
What is a nameserver?
A nameserver manages a directory of domains that match specific IP addresses, like a phonebook: with names and numbers. It is where the DNS server records for your domain (e.g. 'example.com') are stored. Whenever you type a domain name into a web ...
What is domain propagation?
DNS propagation defines the process of updating information across the internet. There are two forms of DNS propagation: the first is the changes made to the DNS zone and the second is the changes made to WHOIS information. An change made to your DNS ...
What is your IPS Tag?
To transfer domain names ending with .uk you'll first need to contact your current provider and request they change the Tag to STACK. Once the Tag change has been completed you'll be able to complete the transfer over to us. If you're having any ...
How do I change the registrant name for a .uk domain name?
Registrant name changes for a .uk domain name (.co.uk/.me.uk/org.uk/.uk) can only be performed via the .UK registry, Nominet. This can be done using the online Nominet account for the domain. This can be accessed via the following link, provided you ...
How do I obtain the authorisation code/EPP code for my domain?
If you intend to transfer your GTLD domain elsewhere, you'll need its authorisation/EPP code. The following guide details how to obtain this from your VISYOO control panel. Please note, domain names that have been registered or transferred within ...
What does FQDN mean?
FQDN stands for Fully Qualified Domain Name. It refers to a complete domain name consisting of a host and domain name. The domain name itself is comprised of two parts: the second-level domain and the top-level domain. So, for the example of ...
How do I import a .sql file via phpMyAdmin?
You can use phpMyAdmin to import an .SQL file with your database information. To do this: Log in to your database via phpMyAdmin (HERE > Manage Hosting > [select package] > phpMyAdmin) Choose the database you want to import your .SQL file to from ...
Where can I view the nameservers of a domain?
If you manage your domain name with VISYOO and have access to it via the control panel you can view the nameservers the domain is using by following the steps below. Log in HERE Select Manage Domains and locate the domain you’d like to check, ...
How can I tell if DNS has propagated for me?
If you're unsure whether DNS has fully propagated for you, you should check the IP address your requests are resolving-to. The easiest way to do this is to 'ping' the domain name from your local computers. On Windows, you should open a Command Prompt ...
How can I create a subdomain?
To create a subdomain: Log in HERE Head to Manage Hosting -> Manage. Select the Subdomains icon. You can then add your subdomain into the Subdomain field and select Create Subdomain. You're also able to change the Document Root so that you can direct ...