Why am I seeing an Upgrade to PRO message within Web Builder?
Not to worry! When a hosting package is created it’s essentially allocated to our standard platform. We can, upon request, move your website to our Kopage Pro Server which removes the upgrade message and gives you full access to the Pro licence.
If you get in touch with our Support Team they'll be able to upgrade you automatically and for free.
Please be aware that the upgrade process can take up to 30 minutes to complete.
Related Articles
Can I enable GZIP Web Server Compression?
Gzip is a great of compressing files for faster network transfers - helping them load faster, so improving site speed. It's also a file format. We encourage the use of and enable Gzip Compression by default across all of our platforms. Compression ...
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?
Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it half an hour. Mailbox password changes, webmail access and sending/receiving email via a mail client are all available as soon as your mailbox has been ...
What are my email sending limits?
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include mail sent via your website if configured to send via SMTP. We impose a ...
What are my email sending limits?
Email Account Limits The following limits apply to all messages sent via authenticated SMTP. This will primarily be used for email sent via a mail client, but can also include mail sent via your website if configured to send via SMTP. We impose a ...
How can I create a subdomain?
To create a subdomain: Log in HERE Head to Manage Hosting -> Manage. Select the Subdomains icon. You can then add your subdomain into the Subdomain field and select Create Subdomain. You're also able to change the Document Root so that you can direct ...