What are the recommended Thunderbird Mail client settings?
There are various methods of connecting to mailboxes on our platform. We always recommend IMAP as that helps keep messages in sync between various devices and our webmail system. This is our recommended configuration for Thunderbird mail clients.
Incoming Server (“Account Settings” > “Server Settings”)
Server Name: imap.stackmail.com
Username: Your e-mail address
Port: 993
Connection security: SSL/TLS
Authentication method: 'Normal password'
Outgoing Server (SMTP)
Server Name: smtp.stackmail.com
Port: 587
Connection Security: STARTTLS
Authentication method: 'Normal password'
Username: Your e-mail address
Related Articles
Can I use ‘mail.domain’ in my mail client?
For scale and redundancy reasons we operate each service from its own hostname. So we always recommend using the most relevant hostname for incoming and outgoing servers in mail clients. These are as follows: IMAP: imap.stackmail.com ...
Will the email migration tool cause downtime to mail?
No, the email migration won't cause any downtime to emails. It doesn't affect DNS or the ability to send or receive emails: it simply performs an IMAP sync to move emails from one server to another. There will be no downtime caused by the use of the ...
Why is my website not able to send mail?
A common reason for this relates to the address not matching your site domain. To help improve email deliverability and help prevent spam being sent from our network, the 'Sender' address for your message must match the domain name of the website ...
How do I use the File Permissions Checker?
The File Permissions Checker allows you to easily view and fix file permission issues which don't match our recommended settings. To use the File Permissions Checker: Login HERE, head to Manage Hosting and select Manage on the hosting package you ...
What is SMTP?
SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive email. The majority of email systems use SMTP to send messages from one server to another. Messages can then be retrieved using an email client using an email download ...