How do I add custom DNS before I use your nameservers?
As standard, any new package that is created or migrated into us gets given our default DNS. This will ensure the site and all its services such as email will function.
If you want migrate a package into us that has custom DNS then you’ll need to add these records before pointing the nameservers to our platform. This will ensure a seamless transition from your previous host.
MX records are the most common custom DNS that may want to be kept following a migration, so you'll want to add these within our control panel before switching the nameservers.
To add custom DNS you'll need to:
- Login to your control panel.
- Locate your package.
- Select Manage DNS
- Add any custom DNS that you want. It is best to refer back to your DNS on your previous host so you can add the correct records.
How do I add a DKIM record?
DKIM, like SPF, is a standard that enables a specific aspect of the email sending process to be authenticated. The premise of DKIM is to check that an email is really from the domain or sender that it said it was sent from and if it has been altered ...
How can I use DNS to verify my domain with Google Search Console (Webmaster Tools)?
When setting up Google Search Console you will be asked to verify your domain. A recommended method which will work as long as you are using our StackDNS nameservers is to add the Google verification code as a TXT record for your domain. To do this, ...
How can I use FTP before changing DNS?
If you wish to access the File Transfer Protocol (FTP) service before you point your DNS to VISYOO, you can use the hostname of our FTP service directly. For Linux and Windows, please use: ftp.stackcp.com For Managed WordPress, please ...
How do I add SRV records for Office 365?
SRV records - service records used in Office 365 - can be added via our DNS Management interface inside the control panel. If the domain is registered with us, you can get to this from the Manage Domains area of the control panel. If the domain is ...
Can I add SPF records for my domain name?
Sender Policy Framework (SPF) records help to reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability of e-mail to external providers such as Gmail and Outlook. We maintain an SPF record that is kept ...