Can I rename a mailbox?

Can I rename a mailbox?

It's not possible to rename a mailbox once it's been created.

To get around this, you can create a new mailbox within VISYOO and use the Email Migration tool to sync one mailbox to the other, then remove the original mailbox.

You'd use the hostname imap.stackmail.com within the Email Migration tool and set the mailbox password of the new mailbox to match that of the old mailbox. You can then copy emails from one to the other. 

    • Related Articles

    • How can I change my mailbox password?

      Changing passwords for any mailbox can be done through the VISYOO control panel. Log in HERE and select Manage Hosting. Select Manage on the hosting package that contains the mailbox you wish to change the password on. Choose Email ...

    • Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?

      Getting a 'mailbox does not exist' message can be frustrating, we know. You just need to give it half an hour. Mailbox password changes, webmail access and sending/receiving email via a mail client are all available as soon as your mailbox has been ...

    • I’ve reached my mailbox quota size. What can I do?

      With VISYOO all mailboxes have a certain limit on data storage. It's unlikely that you should ever fill this unless you're receiving a lot of spam, or have a lot of emails with large attachments.  All the emails and attachments you have in your ...

    • How do I setup my mailbox in Outlook?

      We make use of 'autodiscover' technology so that in the majority of cases, Microsoft Outlook can set up your account for you with only an email address and a password. Automatic Setup In Outlook, choose the File tab Under 'Account Information', ...

    • How long does an email migration take?

      An email migration will usually take about 30 minutes to complete. However, this can vary depending on the size of the original mailbox being migrated. For an average size mailbox of 1-2Gb, an email migration will usually take 30 minutes.